French Consumer Code
In forceIn the case of voice telephony communications, the identity of the supplier and the commercial nature of the call initiated by the supplier shall be indicated unequivocally at the beginning of any conversation with the consumer.
2° A description of the main characteristics of the financial service. For property credit agreements referred to in article L. 313-1, the information set out in sections 3 to 6 of the European standardised information sheet referred to in Article L. 313-7;
3° The total price payable by the consumer to the supplier for the financial service, which includes all taxes paid via the supplier or, where an exact price cannot be indicated, the basis for calculating the price enabling the consumer to check the price;
4° The indication of the existence, if any, of other taxes or charges not paid through the intermediary of the supplier or invoiced by him;
5° The existence or absence of the right of withdrawal referred to in Article L. 222-7 and, if such a right exists, its duration and the arrangements for exercising it, including information on the amount that the consumer may be required to pay pursuant to Article L. 222-13.
The supplier shall inform the consumer of the fact that other information may be provided on request and the nature of that information.
Article R222-2
French Consumer CodeIn force
Updated 7 Nov 2023
