Subject to the provisions of Article R. 49-38, where a request for information from a competent department of one of the Member States of the European Union or of one of the non-Member States mentioned in Article
695-9-48falls within the scope of the first paragraph of
article R. 49-36, the departments and units mentioned in article
695-9-31shall respond, in the event of an emergency, within a maximum of eight hours and, in the absence of an emergency, within seven days.
In other cases, the reply is sent to the competent department of the requesting State within a maximum of fourteen days.

