French Consumer Code
In forceIn good time and before any commitment on his part, the consumer shall receive from the trader in a clear and comprehensible manner, in writing or on an easily accessible durable medium, accurate and sufficient information relating to the goods or services for which he intends to contract.
For all contracts mentioned and defined in articles L. 224-69 and L. 224-70, the offer shall state, in accordance with the corresponding model information forms :
1° The identity and domicile of the trader or traders or, in the case of a legal entity, its name, legal form and registered office;
2° A description of the goods or services and their location;
3° The subject of the contract and the legal nature of the right or rights conferred on the consumer;
4° The precise period during which the rights will be exercised;
5° The duration of the contract and its effective date;
6° The principal price to be paid for exercising the right or rights conferred by the contract and an indication of any compulsory ancillary costs;
7° The services and facilities made available to the consumer and their cost;
8° The duration of the right of withdrawal, how it may be exercised and its effects;
9° Information relating to the termination of the contract, where applicable the termination of the ancillary contract, and their effects;
10° The prohibition of any advance payments;
11° The fact that the contract may be governed by a law other than that of the Member State of the European Union in which the consumer has his residence or habitual abode;
12° An indication of the language or languages used between the consumer and the trader concerning any question relating to the contract;
13° The possibility of recourse to a consumer mediator under the conditions laid down in Title I of Book VI;
14° The existence, where applicable, of a code of good conduct.
Article L224-73
French Consumer CodeIn force
Updated 8 Nov 2023
