French Consumer Code
In forceI.-Where Internet access services or publicly available interpersonal communications services are billed according to the duration or volume of consumption, their providers shall make available to the consumer a free function enabling the use of each of these services to be monitored and controlled. This function makes it possible to inform the consumer of the levels of consumption achieved, in particular by indicating the volume or duration of use of these services according to the type of offer chosen by the consumer and, where applicable, consumption outside the package or associated with value-added services. This information will be updated in good time and will be easily accessible.
II. II - Suppliers shall inform consumers by means of a notification when a service included in their offer of electronic communications services has been fully consumed. They shall also inform the consumer, in the same way, before any ceiling on consumption included in his offer of electronic communications services is reached. An order of the Minister responsible for consumer affairs, issued after consulting the Conseil national de la consommation, specifies the terms and conditions of these notifications.
