Section 6: Right of withdrawal applicable to distance and off-premises contracts

The right of withdrawal may not be exercised for contracts:
1° The supply of services fully performed before the end of the withdrawal period and, if the contract imposes an obligation on the consumer to pay, the performance of which has begun with his prior and express agreement and with his acknowledgement of the loss of his right of withdrawal, when the service has been fully performed by the trader;
2° The supply of goods or services the price of which depends on fluctuations in the financial market beyond the trader's control and which are likely to occur during the withdrawal period;
3° The supply of goods made to the consumer's specifications or clearly personalised;
4° The supply of goods likely to deteriorate or expire rapidly;
5° The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
6° The supply of goods which, after delivery and by their nature, are indissociably mixed with other items;
7° The supply of alcoholic beverages the delivery of which is deferred for more than thirty days and the value of which agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader;
8° Maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by the consumer, within the limit of spare parts and work strictly necessary to respond to the emergency;
9° The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
10° The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
11° Concluded at a public auction;
12° The supply of accommodation services, other than residential accommodation, goods transport services, car hire, catering or leisure activities which must be provided on a specific date or during a specific period;
13° Of the supply of digital content without a tangible medium whose performance began before the end of the withdrawal period and, if the contract subjects the consumer to an obligation to pay, where:
a) He has previously given his express consent for the performance of the contract to begin before the end of the withdrawal period; and
b) He has acknowledged that he will lose his right of withdrawal; and
c) The trader has provided confirmation of the consumer's agreement in accordance with the provisions of the second paragraph of Article L. 221-13.