Chapter I: General obligation to provide pre-contractual information

The manufacturer or importer of movable goods shall inform the professional seller of the availability or non-availability of spare parts essential for the use of the goods concerned and, where applicable, of the period during which or the date until which such parts are available on the market. For electrical and electronic equipment and furnishings, where this information is not provided to the professional vendor, the spare parts essential for the use of the goods are deemed not to be available. Manufacturers or importers of electrical and electronic equipment shall inform the sellers of their products as well as professional repairers and reconditioners, at the request of the latter, of the details of the elements constituting the commitment to the duration of availability of spare parts. This information is made available in particular via a dematerialised medium. Manufacturers and importers of household electrical equipment, small IT and telecommunications equipment, screens and monitors shall ensure, for a list of products set by regulation, the availability of spare parts for these products during the marketing period of the model concerned and for a minimum additional period after the date on which the last unit of this model is placed on the market. The duration of this minimum additional period may not be less than five years. The methods of application of this obligation to make spare parts available, in particular the list of products and parts concerned, the deadlines from which spare parts are available during the marketing of the products and the minimum additional periods provided for, are specified by decree in the Conseil d'Etat. This information must be provided to the consumer by the seller in a legible form before the contract is concluded and confirmed in writing when the goods are purchased.

Once the period or date mentioned in the first paragraph has been indicated, the manufacturer or importer must provide, within a period of fifteen working days, under non-discriminatory conditions, to professional sellers, reconditioners or repairers, whether approved or not, who request it, the spare parts essential for the use of the goods sold.

For certain categories of goods defined by decree, when a spare part essential to the use of a good available on the market can be manufactured by a means of three-dimensional printing and is no longer available on the market, the manufacturer or importer of movable goods must, subject to respect for intellectual property rights and in particular subject to the consent of the holder of the intellectual property, provide professional sellers, reconditioners or repairers, whether approved or not, who so request with the three-dimensional printing manufacturing plan for the spare part or, failing this, with the technical information available to the manufacturer that is useful for drawing up this plan.
The detailed rules for the application of this article shall be specified by decree.